Communication
FAQs and Contact Information
FAQs
Q: Are you trained and certified and can you provide this documentation upon request?
A: I am fully trained and certified and am able to provide documentation should you want it.
Q: What types of care services do you offer?
A: Domiciliary, personal care, pallative, companionship, cooking, cleaning, medication.
Q: What is the process for creating a customised care plan?
A: The free consultation allows me to sit down with you and determine a personalised plan that works for you.
Q: How often do you require payment and how is this handled?
A: Payment is made weekly through invoice or for PrimeCarers clients, on their platform.
Q: What is your availability and are you flexible?
A: Please check my avalibility here. I can also provide other self employed carers as cover.
Q: What are the costs?
A: £25 per hour, £13.50 for 30 mins.
Q: How do you maintain clear communication for continuity of care?
A: I'll create a WhatsApp group for any family member or friend who wants to be involved. Notes will be taken during every visit and posted to the group.
Q: What would you do in an emergency?
A: If it's beyond my care ability I'll phone for an ambulance and wait with the client until it arrives.
Q: How many years of experience do you have?
A: 22 + years.
Q: Do you review and revise care plans to allow for changes in the patient's care?
A: Absolutely! Care plans will be adapted as and when needed, yearly reviews can also be organised should you wish.
If you have any other questions please check PrimeCarers or contact me.